Returns & Exchanges

At Amara, we take pride in the quality of our artisanal food products; if your order arrives damaged or does not meet your expectations, we offer a 14-day return window for a full refund or exchange. Due to the perishable nature of our goods, please ensure items remain in their original packaging to qualify for a return.

1

Initiate Your Request

Contact our support team within 14 days of delivery with your order number and a brief explanation for the return.

2

Submit Quality Proof

For damaged or spoiled items, please attach clear photographs of the product and packaging to help us expedite your claim.

3

Secure Packaging

Place the items back in their original shipping box with all protective insulation to ensure they arrive back at our facility safely.

4

Receive Refund or Replacement

Once your return is inspected, we will issue a full refund to your original payment method or ship out a fresh replacement immediately.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing